{"id":289,"date":"2024-05-08T04:45:00","date_gmt":"2024-05-08T04:45:00","guid":{"rendered":"https:\/\/overlander-hotel.com.au\/?page_id=289"},"modified":"2024-05-08T23:43:53","modified_gmt":"2024-05-08T23:43:53","slug":"elementor-289","status":"publish","type":"page","link":"https:\/\/overlander-hotel.com.au\/?page_id=289","title":{"rendered":"RESPONSIBLE SERVICE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"289\" class=\"elementor elementor-289\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cdc366b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cdc366b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68443c8\" data-id=\"68443c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35d3ea5 elementor-widget elementor-widget-heading\" data-id=\"35d3ea5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Responsible Service<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89c0288 elementor-widget elementor-widget-text-editor\" data-id=\"89c0288\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Black Rhino Group is committed to providing the highest level of responsible service and customer care. We have established a set of procedures to ensure that our staff deliver service responsibly in a safe social environment while minimising any risk of potential harm.<\/p><p>We are dedicated to servicing our locals and their communities and as such, have made a commitment to ensure the safety of our employees, patrons, contractors and communities.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-235ee28 elementor-widget elementor-widget-heading\" data-id=\"235ee28\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsible Service of Alcohol<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e12f6f6 elementor-widget elementor-widget-text-editor\" data-id=\"e12f6f6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Black Rhino Group maintains that the responsible service of alcohol is a shared accountability amongst both venue and patron.<br \/>We are committed to serving our patrons in professional and responsible manner, complying with all applicable regulations as adhering to all endorsed Codes of Practice.<br \/>We acknowledge the that alcohol abuse and alcohol consumption by minors are significant issues with serious ramifications. Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption amongst our patronage.<br \/>We require current valid photographic proof of age identification be provided by young adults prior to sale of alcohol at all of our venues.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68037f3 elementor-widget elementor-widget-heading\" data-id=\"68037f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsible Service of Gambling<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97f425e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97f425e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e762a0a\" data-id=\"e762a0a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-429b17c elementor-widget elementor-widget-text-editor\" data-id=\"429b17c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Black Rhino Group is committed to providing responsible gambling in all of our venues. We aim to ensure that all our venues provide our customers with a safe and supportive environment, where our patrons can make informed choices about gambling and receive timely assistance and information from our trained staff. We acknowledge that problem gambling is a serious social issue and that a small proportion of patrons can be harmed by gambling activities.<br \/>For our part, we are committed to training our staff in responsible gambling practices to encourage customers to engage with their gambling as a social and recreational activity in a supportive environment.<\/p><div class=\"builder-content-wrapper\"><div class=\"builder-content-inner\"><div class=\"builder-content builder-content-builder builder-content-builder-custom-text\"><div class=\"builder-content\"><div id=\"\" class=\" \">\u00a0<\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e70f52 elementor-widget elementor-widget-heading\" data-id=\"9e70f52\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Self Exclusion<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd1edd5 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bd1edd5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.gamblinghelpqld.org.au\/ban-yourself\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">HOW TO GET HELP<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dadb384 elementor-widget elementor-widget-text-editor\" data-id=\"dadb384\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"builder-content-wrapper\"><div class=\"builder-content-inner\"><div class=\"builder-content builder-content-builder builder-content-builder-custom-heading\"><div class=\"builder-content\"><h4 id=\"builder-content-heading-1\" class=\"builder-content-custom-heading\">A SELF-EXCLUSION IS WHERE A PATRON CAN REQUEST TO BE BANNED FROM SPECIFIC GAMBLING PROVIDERS, PRODUCTS OR SERVICES.<\/h4><\/div><\/div><\/div><\/div><div class=\"builder-content-wrapper\"><div class=\"builder-content-inner\"><div class=\"builder-content builder-content-builder builder-content-builder-custom-text\"><div class=\"builder-content\"><div id=\"\" class=\" \"><p>A self-exclusion is where a patron can request to be banned from specific gambling providers, products or services.\u00a0<\/p><p>Self-exclusion can be an important step in addressing a patron&#8217;s gambling harm. Gambling providers are required to assist any person requesting a self-exclusion. A nominated person at the gambling provider\u2019s venue (usually referred to as a customer liaison officer) should discuss the self-exclusion process with the patron.<\/p><p>The patron can also choose to be banned from part of a venue &#8211; this may include the gaming machine area, Keno area, TAB area, or a combination of these areas. While excluded from the selected areas, the patron may still enter other areas of the venue, such as the bistro or dining areas, for the duration of their exclusion.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a588681 elementor-widget elementor-widget-heading\" data-id=\"a588681\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsible Gambling<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b68236 elementor-widget elementor-widget-text-editor\" data-id=\"4b68236\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Don\u2019t chase your losses. Walk away. Gamble responsibly.<\/p><p><strong>GAMBLE RESPONSIBLY \u2013 1800 858 858<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03ceb76 elementor-widget elementor-widget-image\" data-id=\"03ceb76\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"80\" src=\"https:\/\/overlander-hotel.com.au\/wp-content\/uploads\/2024\/05\/gambling-helpline-logo-300x80-2.png\" class=\"attachment-large size-large wp-image-302\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-506f1c0 elementor-widget elementor-widget-spacer\" data-id=\"506f1c0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc1c2b7 elementor-widget elementor-widget-heading\" data-id=\"fc1c2b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Code of Conduct<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96f9284 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"96f9284\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/overlander-hotel.com.au\/wp-content\/uploads\/2024\/05\/QLD_TAB.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">TAB RESPONSIBLE SERVICE<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39a7f02 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"39a7f02\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/overlander-hotel.com.au\/wp-content\/uploads\/2024\/05\/TAB-RESPONSIBLE-copy.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">TAB RESPONSIBLE GAMBLING POLICY<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d875c6a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d875c6a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/overlander-hotel.com.au\/wp-content\/uploads\/2024\/05\/qld-responsible-gambling-code-of-practice.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">CODE OF PRACTICE<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffcab74 elementor-widget elementor-widget-spacer\" data-id=\"ffcab74\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Responsible Service Black Rhino Group is committed to providing the highest level of responsible service and customer care. We have established a set of procedures to ensure that our staff deliver service responsibly in a safe social environment while minimising any risk of potential harm. We are dedicated to servicing our locals and their communities&hellip;&nbsp;<a href=\"https:\/\/overlander-hotel.com.au\/?page_id=289\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">RESPONSIBLE SERVICE<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-289","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=\/wp\/v2\/pages\/289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=289"}],"version-history":[{"count":36,"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=\/wp\/v2\/pages\/289\/revisions"}],"predecessor-version":[{"id":343,"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=\/wp\/v2\/pages\/289\/revisions\/343"}],"wp:attachment":[{"href":"https:\/\/overlander-hotel.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}